See Cruise Headed to Court May Divert to Arbitration

A cruise ship crew member who planted a hidden camera to watch a young girl undress in her cabin may have spied on over 900 passengers, a class action lawsuit alleges. Lawyers who filed the civil lawsuit in a Miami federal court last October want each of those people to be able to hold the company accountable and receive damages. But Royal Caribbean, the world’s second-largest cruise ship company, has pushed back.

Background: Mirasol, a room attendant, regularly cleaned passenger rooms, restocked towels and changed sheets on Royal Caribbean’s Symphony of the Seas, a vessel that carries 5,518 passengers and 2,200 crew members. But that wasn’t all he did, according to court filings and the criminal complaint from the Broward County Sheriff’s office. Searching his electronic equipment including a USB stick device, law enforcement agents found “several videos of naked females undressing in their bathrooms.” One girl seemed to be 10 years old, they said. He’d planted small, secret cameras in passengers’ rooms.

Push Back: Royal Caribbean wrote in a court filing. “Plaintiffs agreed in their digitally signed ticket-contract that all claims for mental or emotional injury must be resolved through arbitration.” Arbitration is a secretive process often favored by companies. (more)