Should IT Departments Oversee Spying Operations?
Wal-Mart recently fired two employees for illegally recording conversations with a news reporter, after notifying authorities about the incident. One of the fired employees claims the company maintains an internal surveillance organization, which keeps tabs on company critics, employees and who knows what else. What really caught my attention, was an AP story I read that said the surveillance unit, called the Threat Research and Analysis Group, was a unit of Wal-Mart's Information Systems Division. Other stories from other sources say the group worked on the third floor of Wal-Mart's Bentonville, Ark., technology offices.
The issue of corporate spying aside, I found it interesting that this group is supposedly attached to the IT department. On the one hand, given the role technology can play in monitoring employee computer activity and network access attempts, all fairly normal corporate activities - it's not surprising IT would be involved in corporate surveillance. On the other hand, keeping tabs on critics and competitors, regardless of the technology deployed, would seem to be an activity better suited for the oversight of the legal or corporate security department. (more)
