Wednesday, February 4, 2009

This week in... Spying's Hidden Costs

The recent massive Heartland Payment Systems data attack...
Area banks are issuing new credit and debit cards
after a data breach at a New Jersey company that processes payments.

Gate City Bank sent letters this week to about 25 percent of its cardholders, telling them they will get new ATM and check cards... Alerus Financial also has sent letters saying it is issuing new cards. (more) (notification costs, lost good will, reissue costs, etc.)

Did you know...
A study by the Ponemon Institute found the average cost of data breaches - from detection to notification to lost business - is rising. The No. 1 cost to companies is lost business, which now accounts for 69 percent of total costs. (more) According to a report released Monday by the Ponemon Institute and funded by encryption firm PGP, the cost of a data breach for companies has risen to $202 per lost record, up from $197 in the institute's 2007 study. For the 47 companies audited in the study, those costs added up to $6.6 million per incident. (more)


From the Deutsche Bahn spying scandal...
Deutsche Bahn Chief Executive Hartmut Mehdorn is battling to save his job over a staff snooping scandal, and keep alive his dream of a partial privatisation of the railway operator...

Now, some left-wing leaders of the ruling Social Democrats, who oppose the IPO, and opposition parties have called on Mehdorn to step down over the scandal. Mehdorn apologised on Tuesday for the spying on staff. (more) (loss of employment, probable loss of IPO and investments in getting the IPO ready, lost good will, legal costs, etc.)


From Microsoft...
Microsoft begins lawsuit over ex-employee spying... (more) (legal costs, PR costs, lost good will, etc.)


From Lebanon...
Ministerial-level security talks will be held on Monday to address the issue of wiretapping which has threatened to increase political turmoil in a divided nation where tensions between rival political camps often turned bloody. (more) (loss of life)