Zillow Sued For Alleged Wiretapping - It’s not what you think...

If your company maintains a website – whether offering financial products or just selling pet stairs – you now need to be familiar with state and federal wiretapping laws.

The term “wiretapping” probably brings to mind images of police detectives or FBI agents huddled in the back of a white panel van or in a dark room with headphones on, listening to and recording conversations among shady characters.

What likely doesn’t come to mind are interactive business websites. 

Yet a spate of recent class action lawsuits against a variety of business websites – including cases filed separately in September in Pennsylvania, Washington, and Missouri against Zillow Group Inc., as well as those filed against hardware retailer Lowe’s and travel website Expedia, among others – all cite state wiretapping laws as the basis of their complaints about invading consumer privacy...

Privacy experts say all of these wiretapping lawsuits have far reaching implications for any business that maintains a website and uses coding, software, or third-party vendors to analyze what clients or consumers do when they visit online. more