Court Refuses to Toss Out Chatbot-Centric Wiretapping Lawsuit Against Old Navy
Old Navy cannot escape a lawsuit accusing it of running afoul of the California Invasion of Privacy Act (“CIPA”) by way of its use of a sophisticated chatbot feature on its e-commerce site. Despite Old Navy’s bid to get the case that Miguel Licea lodged against it in August 2022 dismissed in its entirety, Judge Sunshine Sykes of the U.S. District Court for the Central District of California sided with the plaintiff, in part, finding that his CIPA Section 632.7 claim against Old Navy for eavesdropping can move ahead.
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