With staff surveillance on the rise, high-tech types can be put in the awkward position of having to squeal on their fellow workers.
As corporate functions, including voice and video, converge onto IP-based networks, more corporate infractions are happening online. Employees leak intellectual property or trade secrets, either on purpose or inadvertently; violate laws against sexual harassment or child pornography; and waste time while looking like they are hard at work.
In response -- spurred in part by stricter regulatory, legal and compliance requirements -- organizations are not only filtering and blocking Web sites and scanning e-mail. Many are also watching what employees post on social networks and blogs, even if it's done from home using noncompany equipment.
They are collecting and retaining mobile phone calls and text messages. They can even track employees' physical locations using the GPS feature on smartphones.
As corporate functions, including voice and video, converge onto IP-based networks, more corporate infractions are happening online. Employees leak intellectual property or trade secrets, either on purpose or inadvertently; violate laws against sexual harassment or child pornography; and waste time while looking like they are hard at work.
In response -- spurred in part by stricter regulatory, legal and compliance requirements -- organizations are not only filtering and blocking Web sites and scanning e-mail. Many are also watching what employees post on social networks and blogs, even if it's done from home using noncompany equipment.
They are collecting and retaining mobile phone calls and text messages. They can even track employees' physical locations using the GPS feature on smartphones.
Long story, but here is the bottom line...
It's more common that the IT manager doesn't know how to correctly preserve evidence, and probably doesn't even know what information might be legally relevant, says Jason M. Shinn, an attorney with Lipson, Neilson, Cole, Seltzer & Garin PC who specializes in electronic discovery and technology issues in employment law. (more)
