...the Montreal taxi bureau will be sending out “mystery passengers” that will spy on cab drivers.
Hoping to get a real picture of how drivers treat passengers, 150 mystery riders will get in cabs around the city and evaluate drivers, according to Global News...
On the other hand, now that we’re all talking about the taxi-driver-spies, drivers may be on their toes and act all nice and pleasant in fear of being reprimanded, which isn’t a solution to an ongoing problem. Guess we’ll have to wait and see. more
