How far would you go to figure out what the competition is up to?
Test out their products and services to see how they work? Hire away their staff to learn their tricks? Monitor their job listings to glean insight about upcoming initiatives?
Such tactics are par for the course in the technology industry, in which companies go to great lengths to size up their competition.
The latest example is Uber, which according to a New York Times report employs what it calls a “competitive intelligence” team to study its rivals. That team bought anonymized data — including information on Lyft receipts gleaned from customer in-boxes — from analytics firm Slice Intelligence. more
Competitive Intelligence is a euphemism for Business Espionage. Smart businesses employ Business Counterespionage, which is a euphemism for companies like mine. ~Kevin