The unmanned aircraft hovered above Ms. Roberts’ three-bedroom Birmingham, Ala., home and snapped photos of her roof. About a week later a check from Liberty Mutual Insurance arrived to cover repairs.“It took a lot less time than I was expecting,” Ms. Roberts said.
Drones, photo-taking apps and artificial intelligence are accelerating what has long been a clunky, time-consuming experience: the auto or home-insurance claim. more
