Managers: Don’t Rush to Workplace Spyware during Pandemic

A Rutgers organizational psychologist explains ramifications of putting spy software in place.

With millions of employees working remotely due to the coronavirus pandemic, managers—likely new to virtual management—are scrambling to find the best ways to oversee them online.

Computer performance monitoring may interest those looking for “an extra set of eyes,” but workplace surveillance is not that simple, according to John Aiello, an expert in organizational psychology at Rutgers School of Arts and Sciences.“While spy software may relieve the manager’s anxieties, organizations will see an increase in stress on employees and it could decrease productivity,” said Aiello, who has researched the electronic monitoring of workers over the last three decades.

Topics addressed...
How does monitoring software affect productivity?
How does implementing this surveillance affect managers?
Can electronic monitoring be used for “the greater good?”
If employers are thinking about implementing this surveillance, what might be done first? 
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