For those organizations, policies, educational programs, technologies, and support services for the remote workforce are well established. For organizations engaging in telework for the first time, defining expectations is a good starting point.
First, create a telework policy that addresses the following:
- The scope of the telework program, roles and responsibilities, eligibility to telework (not all jobs can be performed remotely),
- work hours and paid time-off,
- the suitability of the alternate workplace and its related safety requirements,
- responsibility for equipment and supplies,
- operating costs and expenses,
- and requirements for physical and information security. more