Charles A. Sennewald, CPP - one of the world's leading shoplifting security experts - shares 5 red hot do not's for when you have a shoplifter in custody:1. Don't threaten a detained person with any use of force, exposure or incarceration.
2. Don't make any promises of rewards, benefits or leniency in return for cooperation.
3. Don't use any profanity, abusive or offensive at or in the presence of a person detained, even if provoked.
4. Don't belittle, make light of, laugh at or otherwise ridicule a detained person.
5. Don't make any comments about a person's race, ethnic origin or religion.
"Extend the same dignity to the person in your custody, you'd appreciate and hope to receive if the shoe was on the other foot."
Want to know more about Chuck?
Profile: IAPSC.org
Website: shoplifting.com
