Wednesday, April 23, 2008

Cautionary Tale: Prevention = Cost-Effective

Hannaford spending millions to upgrade after security breach.
Background...
Yet Another Corporate Info-Loss Confession
"But, IT said our data was secure."

Hannaford Bros. Co. said it is spending millions of dollars to enhance the security of its data network following a massive security breach that exposed up to 4.2 million credit and debit card numbers to fraud...

Hannaford President and CEO Ron Hodge apologized again Tuesday to customers for concerns and inconvenience they experienced because of the breach...

In a conference call with reporters, Hodge and Bill Homa, senior vice president and chief information officer, declined to address the cause, scope and nature of the breach, citing the ongoing criminal investigation and pending litigation.

The Hannaford case is among the largest security breaches on record but is much smaller than the tens of millions of credit cards that were exposed at TJX Cos. of Framingham, Mass., which has 2,500 stores and includes the T.J. Maxx and Marshalls chains. (more)

The "millions" figure is likely just a system fix number. The final cost, which will include: public embarrassment, loss of customer good-will and
customer ill-will lawsuit losses, can not be tallied just yet.

Recommendation:
Be smart.
Be frugal.
Be a corporate hero.
Spend the bucks to protect your company's communications privacy (voice and data)
. There is a good chance you will save money in the long run... a lot of money! ~Kevin