Friday, June 26, 2009

Japan discovers 1970's 'Broken Window Theory'

A Tokyo district plagued with burglaries has turned to planting flowers to beautify its streets and help stamp out crime.

"'Operation Flower' began about three years ago. By planting flowers facing the street, more people will be keeping an eye out while taking care of the flowers or watering them," said Kiyotaka Ohyagi, a Suginami City official...

Suginami, with a population of 528,800, saw a record 1,710 break-ins in 2002... Suginami says its efforts have paid off, with the number of burglaries falling to 390 in 2008, down almost 80 percent from 2002.

Oh, by the way...
The flowers are part of a wider crime prevention campaign. The district also has 9,600 volunteer patrollers and 200 security cameras set up in areas where there are frequent break-ins. It also emails crime information daily to residents. (more)

Broken Window Theory... (via The Atlantic - March 1982)
...at the community level, disorder and crime are usually inextricably linked, in a kind of developmental sequence. Social psychologists and police officers tend to agree that if a window in a building is broken and is left unrepaired, all the rest of the windows will soon be broken. This is as true in nice neighborhoods as in rundown ones. Window-breaking does not necessarily occur on a large scale because some areas are inhabited by determined window-breakers whereas others are populated by window-lovers; rather, one unrepaired broken window is a signal that no one cares, and so breaking more windows costs nothing. (It has always been fun.)

Philip Zimbardo, a Stanford psychologist, reported in 1969 on some experiments testing the broken-window theory. He arranged to have an automobile without license plates parked with its hood up on a street in the Bronx and a comparable automobile on a street in Palo Alto, California. The car in the Bronx was attacked by "vandals" within ten minutes of its "abandonment." The first to arrive were a family—father, mother, and young son—who removed the radiator and battery. Within twenty-four hours, virtually everything of value had been removed. Then random destruction began—windows were smashed, parts torn off, upholstery ripped. Children began to use the car as a playground. Most of the adult "vandals" were well-dressed, apparently clean-cut whites. The car in Palo Alto sat untouched for more than a week. Then Zimbardo smashed part of it with a sledgehammer. Soon, passersby were joining in. Within a few hours, the car had been turned upside down and utterly destroyed. Again, the "vandals" appeared to be primarily respectable whites. (more)

"How does this apply to information security?"
If management doesn't care, employees won't care. When employees don't care, your company is easy pickings for info-vultures. Patch all the holes. ~Kevin