So today the firm has filed a patent on a kind of spy system that sits inside gadgets to record "consumer abuse events" and reveal them to Apple staff when you ask for a replacement.
"Often, particularly at a point of sale, personnel receiving the returned device may be unqualified or untrained to determine whether or not a device has failed due to manufacturing defects or due to consumer abuse," the company explains in US patent application 20090195394. (more)
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