Wednesday, May 4, 2011

Computer Store Caught Spyware Bugging Computer They Sold

A computer rental store has been caught spying on customers through their webcams, court papers reveal.
Rental chain Aaron’s installed secret software on laptops that let it track the keystrokes, screenshots and even webcam images of clients as they used their computers at home, it is claimed.
Under surveillance: Rental chain Aaron's is alleged to have installed secret spying software on laptops that let it take photos of customers at home
A Wyoming couple are suing the rental giant, which has 1,679 stores, for breach of privacy after they discovered covert images taken of them using their rented laptop.

Court papers allege that Aaron’s told police that they install the software on all their rental computers.
Brian and Crystal Byrd learned that snooping software had been installed on their laptop when an Aaron’s store manager came to their home and wrongly accused them of not paying for the computer.

The manager tried to repossess the laptop and showed them a picture of Mr Byrd using the computer, which had been taken by the machine’s webcam. (more)