via The Wall Street Journal...
On the ground floor of a six-story building here, agents working for Moammar Gadhafi sat in an open room, spying on emails and chat messages with the help of technology Libya acquired from the West. The recently abandoned room is lined with posters and English-language training manuals stamped with the name Amesys, a unit of French technology firm Bull SA, which installed the monitoring center...
Earlier this year, Libyan officials held talks with Amesys and several other companies including Boeing Co.'s Narus, a maker of high-tech Internet traffic-monitoring products, as they looked to add sophisticated Internet-filtering capabilities to Libya's existing monitoring operation, people familiar with the matter said.
Libya sought advanced tools to control the encrypted online-phone service Skype, censor YouTube videos and block Libyans from disguising their online activities by using "proxy" servers, according to documents reviewed by the Journal and people familiar with the matter...
Libya is one of several Middle Eastern and North African states to use sophisticated technologies acquired abroad to crack down on dissidents. Tech firms from the U.S., Canada, Europe, China and elsewhere have, in the pursuit of profits, helped regimes block websites, intercept emails and eavesdrop on conversations...
The Tripoli Internet monitoring center was a major part of a broad surveillance apparatus built by Col. Gadhafi to keep tabs on his enemies. Amesys in 2009 equipped the center with "deep packet inspection" technology, one of the most intrusive techniques for snooping on people's online activities, according to people familiar with the matter.
Chinese telecom company ZTE Corp. also provided technology for Libya's monitoring operation, people familiar with the matter said. Amesys and ZTE had deals with different arms of Col. Gadhafi's security service, the people said. A ZTE spokeswoman declined to comment.
VASTech SA Pty Ltd, a small South African firm, provided the regime with tools to tap and log all the international phone calls going in and out of the country, according to emails reviewed by The Wall Street Journal and people familiar with the matter. VASTech declined to discuss its business in Libya due to confidentiality agreements.
Libya went on a surveillance-gear shopping spree after the international community lifted trade sanctions in exchange for Col. Gadhafi handing over the suspects in the 1988 bombing of Pan Am flight 103 and ending his weapons of mass destruction program...
The Tripoli spying center reveals some of the secrets of how Col. Gadhafi's regime censored the populace. The surveillance room, which people familiar with the matter said Amesys equipped with its Eagle system in late 2009, shows how Col. Gadhafi's regime had become more attuned to the dangers posed by Internet activism...
The Eagle system allows agents to observe network traffic and peer into people's emails, among other things. In the room, one English-language poster says: "Whereas many Internet interception systems carry out basic filtering on IP address and extract only those communications from the global flow (Lawful Interception), EAGLE Interception system analyses and stores all the communications from the monitored link (Massive interception)."
On its website, Amesys says its "strategic nationwide interception" system can detect email from Hotmail, Yahoo and Gmail and see chat conversations on MSN instant messaging and AIM. It says investigators can "request the entire database" of Internet traffic "in real time" by entering keywords, email addresses or the names of file attachments as search queries...
Across town from the Internet monitoring center at Libya's international phone switch, where telephone calls exit and enter the country, a separate group of Col. Gadhafi's security agents staffed a room equipped with VASTech devices, people familiar with the matter said. There they captured roughly 30 to 40 million minutes of mobile and landline conversations a month and archived them for years, one of the people said.
A description of the company's Zebra brand surveillance product, prepared for a trade show, says it "captures and stores massive volumes of traffic" and offers filters that agents can use to "access specific communications of interest from mountains of data." Zebra also features "link analysis," the description says, a tool to help agents identify relationships between individuals based on analysis of their calling patterns.
Capabilities such as these helped Libya sow fear as the country erupted in civil war earlier this year. Anti-Gadhafi street demonstrators were paranoid of being spied on or picked up by the security forces, as it was common knowledge that the regime tapped phones. Much of the early civil unrest was organized via Skype, which activists considered safer than Internet chatting. But even then they were scared. (more)