Friday, August 12, 2011

Tips to Protect Your Voice Mail from Hacking

via Forbes...
While there’s been extensive coverage of the News Corp. phone hacking cases during the past few weeks, nobody has really addressed two relevant elements of the story: the legal liability (both criminal and civil) for such conduct and the underlying problem which allowed the media to gain access to confidential information: the insecurity of most voice mail systems...

Personal actions

• Do not use default passwords;
Use more than a four digit PIN, and make them random. Do not use your date of birth, year of birth, or set the digits in ascending or descending order;
Make sure your carrier requires the use of a PIN every time you access your voice mail;
Have your carrier require a special password to access information about your account;
Demand that your carrier immediately notify you of any attempt to improperly access your account via email or SMS;
Ask your carrier to block multiple invalid PIN attempts on your account, which will then requires a call to customer service to reset it;
Delete sensitive message once you retrieve them, and do not store them in the system any longer than necessary. Remember, there is no way to determine who has accessed your account or listened to your messages;
Check the settings on your system to determine if messages are being forwarded to numbers you do not recognize;
Use the most complicated password that is possible to set up, and change it frequently. (more)