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After that, Nortel couldn't compete for contracts "because the hackers had their technical knowledge, their financials, their bids, before they submitted them," Skillicorn told Postmedia News. "How can you compete in an environment like that? These hackers weren't into Nortel just out of curiosity. They were using the stuff they got."
A Wall Street Journal report quotes Brian Shields, a 19-year Nortel veteran who led the internal investigation into the hacking. Shields apparently found spy software so deeply embedded in company computers that it took years to realize the size and pervasiveness of the problem. (more)